De-Identification

We always anonymize the sessions, that is, redact all PII personally identifiable information about your clients and you before our AI engine processes them.

Transparency

‘Nothing about a person, without that person’ is our philosophy.
No session is recorded or ‘listened into’ without explicit consent from you and your client.

Data Security

Over 2000 assets scanned and monitored continuously.
Continuous monitoring for security and privacy issues in the system with annual (sometime more frequent) audits for enhanced security of our systems and data

Data Encryption

Data is encrypted at the rest and in transit. That means, while it is being transmitted between various elements of the technical architecture.